Who We Are

We know how to dream big and then make that dream a reality

We’re collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please.

Why We're Here

We’re here to serve you—and your guests—every way that we can. That’s Hello! in a nutshell. Through our decades of experience, proven processes, and creative solutions, we build relationships that inspire confidence and encourage fun! The result is a successfully managed live event experience that gives everyone goosebumps!

 

What We Believe

With more than 30 years of experience and in-depth knowledge of every opportunity in every destination reached by our network of wholly-owned offices, we believe that what truly underpins our success and the many relationships we’ve built are the enduring values that guide us every day.

Integrity

Our reputation was built—and continues to build—by delivering on our promises to both our clients and to each other. By always doing what’s right, we attract and retain partners, clients, and professionals who also value integrity.

Trust

We earn trust in many ways: with words and actions that demonstrate our listening, a prompt response to a request, or in a simple, unexpected act of kindness. When we genuinely engage in the objectives of others, we inspire confidence and create trust.

Enthusiasm

People like to work with people who love what they do. For us, every Hello! program, client, and engagement…from the smallest and simplest transactional event to the largest multi-day, brand-building extravaganza…is a testament to our passion and standards of excellence. We set the bar high and then over-deliver. Our clients see the positive results of this energy in every Hello! event.

Creativity

We encourage everyone on our team to be creative, not just through design, but logistics as well. We understand that true creativity comes from working within challenges and constraints, whether it’s time, money, venue, staffing, or all of the above. We provide brilliant solutions by understanding those restrictions and applying our Detailed Imagination!

Teamwork

At Hello!, our partners and clients are a family. As a family-owned business, we carry this spirit into our support for each other and respect for differing perspectives and ideas. We are true collaborators who build partnerships, not just relationships. We’re stronger together. We have your back.

Innovation

We actively seek out, apply, and drive new products, services, technologies, and processes that can provide a competitive edge for our company and improve results for our clients.

Our reputation was built—and continues to build—by delivering on our promises to both our clients and to each other. By always doing what’s right, we attract and retain partners, clients, and professionals who also value integrity.

We earn trust in many ways: with words and actions that demonstrate our listening, a prompt response to a request, or in a simple, unexpected act of kindness. When we genuinely engage in the objectives of others, we inspire confidence and create trust.

People like to work with people who love what they do. For us, every Hello! program, client, and engagement…from the smallest and simplest transactional event to the largest multi-day, brand-building extravaganza…is a testament to our passion and standards of excellence. We set the bar high and then over-deliver. Our clients see the positive results of this energy in every Hello! event.

We encourage everyone on our team to be creative, not just through design, but logistics as well. We understand that true creativity comes from working within challenges and constraints, whether it’s time, money, venue, staffing, or all of the above. We provide brilliant solutions by understanding those restrictions and applying our Detailed Imagination!

At Hello!, our partners and clients are a family. As a family-owned business, we carry this spirit into our support for each other and respect for differing perspectives and ideas. We are true collaborators who build partnerships, not just relationships. We’re stronger together. We have your back.

We actively seek out, apply, and drive new products, services, technologies, and processes that can provide a competitive edge for our company and improve results for our clients.

OUR APPROACH

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1
INTELLIGENCE BASE

Disciplined from start-to-finish, our talented team of experts is equipped to manage any challenge. We’ve built a comprehensive infrastructure of proven processes, resources, shared employee experiences, and insights from thousands of events. All these assets are activated by proprietary technology and standardized toolkits to maximize delivery speed, collaboration, innovation, and intelligence.

2
CREATIVE INGENUITY

Every program will have limits. Where others see complexity, we see an opportunity to develop brilliant solutions. With a clear understanding of the event environment and the client’s vision, a Detailed Imagination thrives. Only at Hello! can innovative storytelling bring dreams to life with customized and groundbreaking creative that exceeds our clients’ wildest expectations.

 

3
FAMILY CULTURE

Our family-owned business approach extends to more than just our company structure. Our teams treat each other, and our clients, with the respect and unconditional support that can only be found at Hello!. The enthusiastic and sincere desire for others’ success turns employees into family, and our devotion to extending that feeling to our clients is unmatched.

Leadership

Paul S. Mears, III
President
Timothy L. Baker
Chief Financial Officer
Douglas Kahler
Executive Vice President
Mark Wells
Senior Vice President, Creative Services
Eileen Fahey
Vice President of Corporate Partnerships
Julie Mezzina
Director of National Business Resources
Mark Jarrell
General Manager
Hello! Arizona
Melissa Zorko
Regional Vice President
Hello! California
Bill Yahres
General Manager
Hello! California (Southern)
Vic Laxson
Senior Vice President/General Manager
Hello! Florida (Central)
Chris Esposito
General Manager
Hello! Florida (South)
Craig Bullock
General Manager
Hello! Las Vegas
Mitch Jordan
General Manager
Hello! Nashville
Janice Dowling
General Manager
Hello! Texas
Susan Saville
General Manager
Hello! Washington, D.C.

Awards & Recognitions

Download a PDF of our Awards List
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